PT - Recreation Attendant

Sonesta International Hotels CorporationLihue, HI
Onsite

About The Position

At Sonesta, memorable stays are built through fun experiences, great energy, and meaningful guest connections — and our Recreation Staff help bring that to life every day. As a Recreation Team Member, you’ll support guest activities, poolside experiences, wellness programming, and resort entertainment while creating a fun, welcoming, and engaging atmosphere for guests of all ages. This role is perfect for someone who loves interacting with people, enjoys staying active, and thrives in a fast-paced hospitality or resort environment. If you’re energetic, outgoing, and passionate about guest experience — we’d love to meet you.

Requirements

  • Strong communication, interpersonal, and guest service skills with an outgoing and energetic personality.
  • Ability to multitask and thrive in a fast-paced hospitality or resort environment.
  • Positive attitude with a team-oriented and service-focused mindset.
  • Ability to work outdoors for extended periods as needed.
  • Strong attention to cleanliness, safety, organization, and guest engagement.
  • Flexible availability including mornings, evenings, weekends, holidays, and resort operational support as needed.
  • A passion for hospitality, teamwork, wellness, guest engagement, and creating memorable resort experiences.

Nice To Haves

  • Previous recreation, hospitality, resort, entertainment, guest activities, customer service, camp, or event experience preferred.
  • Knowledge of recreation programming, wellness activities, fitness, or hospitality guest service standards preferred.
  • CPR, First Aid, lifeguard, or recreation-related certifications preferred where applicable.

Responsibilities

  • Support daily recreation operations including guest activities, poolside events, wellness experiences, family programming, and resort entertainment.
  • Engage with guests in a friendly, energetic, and professional manner while helping create fun and memorable experiences.
  • Assist with setting up, organizing, and facilitating games, activities, fitness classes, events, and recreational programming.
  • Maintain cleanliness, organization, safety, and presentation standards across pools, activity areas, fitness spaces, cabanas, and recreational facilities.
  • Provide guests with information about resort activities, amenities, schedules, local attractions, and hotel services.
  • Coordinate closely with Recreation leadership, Pool Attendants, Spa, Food & Beverage, Front Office, and hotel teams to support smooth operations.
  • Monitor recreational areas for safety concerns, operational needs, and guest assistance opportunities throughout shifts.
  • Respond promptly and professionally to guest requests, questions, and service recovery situations.
  • Assist with opening duties, closing procedures, inventory organization, activity setup, and operational readiness as needed.
  • Follow hotel operational procedures, sanitation standards, recreational safety guidelines, and hospitality service expectations at all times.
  • Help foster a fun, welcoming, and guest-focused atmosphere aligned with Sonesta’s People People philosophy.
  • Any other duties as assigned.

Benefits

  • Medical, Dental & Vision Insurance
  • Health Savings Account (HSA) with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation & Sick Time
  • Paid Parental Leave
  • Company-Paid Life Insurance
  • Company-Paid Short-Term & Long-Term Disability
  • Hospital Indemnity, Critical Illness & Accident Insurance
  • Educational Assistance
  • Sonesta Hotel Discounts
  • Additional Perks & Employee Discounts
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