Recreation Attendant III
About The Position
Welcome, ‘ist das Leben schön!’ (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you? What we’re looking for: An enthusiastic and passionate servant leader to join the New Braunfels Parks and Recreation Department as part of our Das Rec Community Recreation Center team. The City of New Braunfels Parks and Recreation Department is a CAPRA accredited agency and two-time finalist for the NRPA Gold Medal. Das Rec is the first of its kind facility in the community. At over 74,000 square feet consisting of two full-sized basketball courts, two indoor pools, a fitness floor, an indoor track, and more - the opportunities to help build a happier, healthier, active New Braunfels are endless. For more information visit www.dasrec.com.
Requirements
- Must possess a valid Texas Driver’s License.
- Must possess or be able to obtain within six months of employment: Community First Aid and Safety/Cardiopulmonary Resuscitation (CPR) /Automated External Defibrillator (AED) certification.
- Operational characteristics, services and activities of recreation and athletic facilities.
- Principles and practices of recreation, youth and adult sport leagues and athletic program and/or camp and special event planning and coordination.
- Principles and practices of customer service.
- Federal and State safety laws and regulations.
- Interpreting customer needs and expectations and solving customer service and public relations issues.
- Analyzing problems, providing alternatives, and identifying solutions in support of established goals.
- Responding to emergencies and determining corrective actions using available resources.
- Establishing and maintaining cooperative and effective working relationships with City employees, facility lessees and guests, event sponsors and vendors, and the general public.
- Effective, clear and concise communication, both verbally and in writing with staff, members and guests of all ages.
Responsibilities
- Develops, plans, organizes, promotes, facilitates, and instructs programs as approved by the Supervisor to meet community needs; coordinated in alignment with the City’s strategic objectives, policies and procedures, and State and Federal laws.
- Maintains attendance and class records, including but not limited to program and participant surveys, accident and incident reports and league rosters; monitors course enrollment and reports deficiencies in inventory of supplies to supervisor for ordering.
- Answers incoming calls and provides program information in person and via the telephone; greets facility and program guests and provides prompt, courteous and friendly customer services to the public, to maintain positive customer relations.
- When necessary, handles minor disciplinary issues or rules interpretation at City facilitated programs and venues according to Parks and Recreation Department policies and procedures.
- Assists in promoting and coordinating city-wide special events, including event setup and tear down.
- Assists in managing a variety of administrative activities including computer records; operate computer registration/reservation system, forming lesson plans for programming.
- Facilitates and manages use of Das Rec amenities and facilities such as basketball, volleyball, pickleball, futsal and other equipment.
- Maintains facility cleanliness and is active in presenting a clean, comfortable and safe environment; responsible for reporting potential and existing safety issues or concerns to supervisors to ensure patron safety.
- Performs other duties as assigned or required.
Benefits
- 2:1 match on retirement contribution
- Vacation accrual starts at date of hire – up to 89 hours annually your first year
- Get paid to stay – longevity pay on top of your regular pay after one full year
- Tuition reimbursement program
- Keep learning – professional and personal development training available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
