Recreation Assistant

City of Goldsboro

16d•$16 - $20•Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Performs customer service duties at the Recreation Center. Monitors activities of participants, issues equipment and provide program and membership information to customers. Applicants are encouraged to attach a resume. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Provides customer service to all participants in activities and programs at area of assignment. Registers participants and members for activities, programs and services; collects pay for fees and memberships and reconciles receipts and cash register at the end of shift. Processes member paperwork, including address changes, member cancellations, new members, electronic funds transfers and payments. Monitors activities offered through the City Parks & Recreation Division to ensure compliance with rules and policies and safety guidelines. Issues and checks ID cards. Distributes recreation and fitness equipment to customers. Opens and closes center according to established policies and procedures. Responds to inquiries and/or complaints from citizens and contract instructors. Completes report forms including incident/accident and facility tracking reports. Assists other staff members with computer input for programs, filing of forms, and flyer distribution. Performs routine maintenance and cleaning in and around facility. Participates and assists with monthly special events and programs (evenings & weekends) or other duties as assigned. Performs other duties as assigned.

Requirements

High school graduate, or equivalent.
Six (6) months of customer service or public contact.
OR Any combination of experience, education and/or training that provides the required knowledge, skills, and abilities.
Communicating effectively, both orally and in writing.
Working well with adults and children.
Establishing and maintaining effective working relationships.
Monitoring center health and safety compliance policies and procedures.
Resolving customer complaints and concerns.
Taking messages and writing reports.
Performing basic math calculations to make change.
Valid Class "C" Texas driver’s license required. Out-of-state license holders must have a valid license and provide a three-year driving history.
Must possess or must obtain CPR certification within six (6) months from date of employment.
Must possess or must obtain First Aid certification within six (6) months of employment.

Nice To Haves

Cash handling skills, preferred.
Knowledge of: CPR and First aid procedures.
Customer service practices and procedures.
Money handling practices and procedures.
City policies and procedures.
Skill in:

Responsibilities

Provides customer service to all participants in activities and programs at area of assignment.
Registers participants and members for activities, programs and services; collects pay for fees and memberships and reconciles receipts and cash register at the end of shift.
Processes member paperwork, including address changes, member cancellations, new members, electronic funds transfers and payments.
Monitors activities offered through the City Parks & Recreation Division to ensure compliance with rules and policies and safety guidelines.
Issues and checks ID cards.
Distributes recreation and fitness equipment to customers.
Opens and closes center according to established policies and procedures.
Responds to inquiries and/or complaints from citizens and contract instructors.
Completes report forms including incident/accident and facility tracking reports.
Assists other staff members with computer input for programs, filing of forms, and flyer distribution.
Performs routine maintenance and cleaning in and around facility.
Participates and assists with monthly special events and programs (evenings & weekends) or other duties as assigned.
Performs other duties as assigned.