Recreation Assistant-Part-Time, Seasonal

Town of AddisonAddison, TX
Onsite

About The Position

Under general supervision, provides customer service and assistance to Athletic Club patrons and visitors by providing information, processing paperwork, and enforcing policies and procedures.

Requirements

  • High school diploma or GED equivalent
  • Two (2) years of experience in customer service
  • A valid Texas Driver’s License is required and safe driving record.
  • Must be AED, First Aid, and CPR certified, or obtain certification within six (6) months of appointment.
  • Clear criminal background check and clear preemployment drug screen.
  • Customer service practices.
  • Conflict management methods and techniques.
  • Safety policies, procedures, and practices.
  • Operating a computer including standard software and some specializes software.
  • Completing multiple tasks simultaneously.
  • Establishing and maintaining effective working relationships.
  • Communicating effectively both verbally and in writing.

Nice To Haves

  • Interacting with the public and patrons tactfully and professionally.

Responsibilities

  • Greets and assists walk-in patrons; answers phones; provides information regarding policies, procedures, and memberships; scans membership cards for check-ins and issues passes; updates attendance sheets for all classes.
  • Assists members by providing information about clubs, programs, and registration for activities; collects fees and paperwork for memberships and renewals; maintains contractor sign in sheets; addresses member concerns and complaints.
  • Supervises children in open play areas; assists with recreation programs as needed.
  • Manages tennis and racquetball court reservations.
  • Walks through facilities regularly to monitor activities; cleans equipment throughout recreation facilities; reports broken or damaged equipment; cleans and folds towels.
  • May be asked to perform additional job duties that are directly, indirectly or completely unrelated to normal job functions in the course of presenting certain Town special events.
  • Performs related duties as required or assigned.
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