Recovery Support Staff (RSS) 3rd shift

Hope on Haven Hill • Rochester, NH

3d • Onsite

About The Position

Hope on Haven Hill is seeking compassionate, dependable, and motivated Recovery Support Specialists (RSS) to join our residential treatment team. This role is essential to creating a safe, welcoming, and recovery-focused environment for women receiving substance use treatment, with a special emphasis on supporting pregnant and parenting women and their children. As a Recovery Support Specialist, you'll work alongside a multidisciplinary team to provide encouragement, supervision, and practical support that empowers clients on their recovery journey while helping maintain a safe and positive residential community.

Requirements

• High school diploma or equivalent required.
• Must be at least 18 years of age.
• Candidates without certification must be willing to obtain New Hampshire CRSW certification within 12 months of hire.
• Excellent communication, interpersonal, and documentation skills.
• Strong organizational and problem-solving abilities.
• Ability to work independently and as part of a collaborative team.
• Commitment to confidentiality, professionalism, and trauma-informed care.

Nice To Haves

• Certified Recovery Support Worker (CRSW) certification preferred.

Responsibilities

• Provide direct support and supervision to residents in a residential treatment setting.
• Create a safe, respectful, trauma-informed environment for clients and their children.
• Build supportive relationships while maintaining professional boundaries.
• Assist clients with daily routines, transportation coordination, childcare-related activities, and recovery-focused programming.
• Encourage participation in treatment, parenting programs, and community resources.
• Monitor the facility to ensure safety and compliance with program policies.
• Respond calmly and professionally to crises using trauma-informed and de-escalation techniques.
• Complete accurate documentation and communicate client updates to the treatment team.
• Participate in shift reports, staff meetings, and ongoing training opportunities.

Benefits

• Multiple shifts and schedules available with shift differential available ($23.00/hour - $27.00/hour)
• Meaningful, mission-driven work
• Supportive and collaborative team environment
• Ongoing training and professional development
• Opportunities for career growth
• The chance to make a lasting impact in the lives of women, children, and families

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED