Recovery Support Specialist

Phoenix Houses of California•Santa Ana, CA

1d•Onsite

About The Position

Reporting to the Facility Manager, the Recovery Support Specialist is responsible for providing supervision to patients and facilitates deliverable services while ensuring execution of program policies and procedures as well as staff and patient safety measures.

Requirements

High school diploma or its equivalent
Registered as an Alcohol and Drug (AOD) Counselor recognized by The Department of Health Care Services (DHCS) OR Certified as an Alcohol and Drug (AOD) Counselor recognized by The Department of Health Care Services (DHCS)
Valid California Drivers' License
Proof of automobile insurance
Maintain a safe driving record based on Phoenix House policy
Proficiency in MS Office systems
Ability to utilize an electronic healthcare record
Establish and maintain effective working relationships with others
Communicate effectively with others both orally and in writing
Ability to work effectively in a fast-paced changing environment
Ability to establish and consistently enforce appropriate boundaries with patients
Ability to model positive behavior and demeanor
Understanding of addiction, co-occurring models, and treatment modalities
Understanding of patient development and family systems
Excellent time management and organizational skills
Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
Skills and ability to engage and develop a rapport with patients and families of various backgrounds

Nice To Haves

Six months prior experience in a related field
Bilingual in Spanish

Responsibilities

Provides patient supervision in a safe, therapeutic setting.
Utilizes and promotes the appropriate treatment model with all patients.
Conducting appropriate interventions and providing support.
Observing and documenting relevant patient information and behaviors.
Ensuring communication lines between all departments (clinical, medical, culinary, administrative, etc.)
Ensures that patients adhere to the day-to-day program schedule.
Maintains accurate documentation in electronic healthcare record, staff log, charts, facility forms, and/or other reports in a timely manner.
Provides safe, timely, and supervised the transportation of patients to off-site appointments or activities
Conducts and documents patient checks and counts.
Conducts routine facility checks to ensure facility safety and security. Including patient and property searches
Conducts and documents urine testing
Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
Attends and participates in program and all staff meetings
Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others
Assumes lead duties for shift(s) as assigned
Other duties as assigned