Recovery Support Specialist

Triumph Treatment Services

About The Position

Join Triumph Treatment Services as a Recovery Support Specialist and help transform lives with your expertise and compassion. If you’re passionate about supporting individuals on their recovery journey, this is your chance to make a profound impact. As one of Washington’s longest-running providers, we offer a true continuum of care—from treatment and outpatient services to recovery housing and long-term support. Our integrated, wrap-around model allows staff to gain diverse experience while helping clients build stable, sustainable lives in recovery. Staff find deep fulfillment in witnessing real transformations: people regaining confidence, reconnecting with family, and rediscovering hope. Whether through lived experience or professional passion, our team shares a purpose-driven commitment to making a meaningful difference every day. The Recovery Support Specialist is responsible for facilitating a safe and secure therapeutic milieu, where the patient's emotional and physical needs are respected and addressed. The primary role of this position is to ensure patients receive care of the highest quality within the policies and procedures of the agency.

Requirements

High School Diploma or GED required.
In person customer service or healthcare experience
Driver’s license and insurance required
Ability to understand, remember, and apply oral and written instructions or other information.
Ability to plan, organize, and carry out assignments from management staff with minimal direction.
Ability to analyze situations and make decisions that moderately impact the immediate work unit.
Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines.
Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally.
Hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions.
Standing, walking, and bending for long periods.
May require exerting up to 40 pounds of force to lift, carry, pull, or move objects.

Nice To Haves

Associate of Art of Science degree preferred or equivalent combination of education and work experience.

Responsibilities

Ensure exceptional customer service to patients by providing assistance with daily living skills, managing appointments and transportation, overseeing medication, and offering comprehensive parenting support.
Record patient behaviors to aid treatment planning.
Perform daily inspections of client rooms and the building as needed throughout the day. Additionally, conduct routine checks of bedrooms and grounds.
Serve as an active attendee and participant in staff meetings, "stand-up" sessions, and pass-downs during shift changes.
Provide essential office services, including answering phone calls and taking messages, typing documents, and scanning files.
Ensures that the workspaces are clean, organized, and fully stocked. Experience efficient and well-maintained office operations with our professional assistance.
Effectively document treatment activities in a patient's record, it is essential to have a proficient understanding of the Electronic Health Record (EHR).
Supervise and carefully monitor the sample collection process for urinalysis drug testing, ensuring all necessary documentation is completed accurately.
Discover crucial details about the program's patient guidelines and their purpose. Learn where and how to obtain the necessary items for a successful and enjoyable treatment journey. Explore additional supportive information to ensure a positive experience.
Occasionally responsible for managing situations involving lice, bed bugs, or other sanitation-related concerns, following established health and safety protocols.
Other duties as assigned.