Recovery Support Specialist

Phoenix Houses of California•Victorville, CA

3d•Onsite

About The Position

The Recovery Support Specialist (RSS) is responsible for providing supervision to patients and facilitating deliverable services while ensuring the execution of program policies and procedures, as well as staff and patient safety measures. This role is crucial in maintaining a safe, therapeutic environment and supporting patients through their recovery journey. The RSS will work closely with clinical, medical, culinary, and administrative departments to ensure seamless operations and adherence to the program schedule. Accurate documentation and patient well-being are paramount.

Requirements

High school diploma or its equivalent
Registered as an Alcohol and Drug (AOD) Counselor recognized by The Department of Health Care Services (DHCS) (for RSS 1)
Certified as an Alcohol and Drug (AOD) Counselor recognized by The Department of Health Care Services (DHCS) (for RSS II)
Valid California Driver's License
Proof of automobile insurance
Maintain a safe driving record based on Phoenix House policy
Proficiency in MS Office systems
Ability to utilize an electronic healthcare record
Ability to establish and maintain effective working relationships with others
Ability to communicate effectively with others both orally and in writing
Ability to work effectively in a fast-paced changing environment
Ability to establish and consistently enforce appropriate boundaries with patients
Ability to model positive behavior and demeanor
Understanding of addiction, co-occurring models, and treatment modalities
Understanding of patient development and family systems
Excellent time management and organizational skills
Ability to be flexible, a problem solver, self-directed, customer service-oriented, and collaborative
Skills and ability to engage and develop a rapport with patients and families of various backgrounds

Nice To Haves

Six months prior experience in a related field (for RSS II)
Bilingual in Spanish

Responsibilities

Provides patient supervision in a safe, therapeutic setting.
Utilizes and promotes the appropriate treatment model with all patients.
Conducts appropriate interventions and provides support.
Observes and documents relevant patient information and behaviors.
Ensures communication lines between all departments (clinical, medical, culinary, administrative, etc.).
Ensures that patients adhere to the day-to-day program schedule.
Maintains accurate documentation in electronic healthcare record, staff log, charts, facility forms, and/or other reports in a timely manner.
Provides safe, timely, and supervised transportation of patients to off-site appointments or activities.
Conducts and documents patient checks and counts.
Conducts routine facility checks to ensure facility safety and security, including patient and property searches.
Conducts and documents urine testing.
Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time.
Attends and participates in program and all staff meetings.
Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others.
Assumes lead duties for shift(s) as assigned.