Recovery Support Spec Prog Mgr / Adolescent Dual
About The Position
The Recovery Support Specialist Program Manager oversees professional development for Recovery Support Specialists (RSS) and provides supervision at Rushford in accordance with substance use disorder (SUD) waiver requirements. The role develops and advances standards, workflows, and best practices for the RSS function across the Behavioral Health Network (BHN), promoting consistent practice, staff development, and compliance with organizational and regulatory requirements. The position acts as a subject-matter expert and liaison among Recovery Support Specialists, departmental managers, BHN leaders, Hartford HealthCare, the Department of Mental Health and Addiction Services, and the CT Certification Board. It assesses professional development needs, develops and evaluates training strategies, supports operational leaders on RSS selection and performance matters, monitors peer certification compliance, and provides group and individual supervision for RSS staff at Rushford.
Requirements
- Bachelor’s degree in behavioral health or a related field.
- Two years’ experience working in a large matrix organization.
- Two years’ experience working in a healthcare environment.
- One year of supervisory experience in any field.
- Peer Support & Recovery Professional Certification.
- Knowledge of peer support principles, recovery-oriented practice, and the role of Recovery Support Specialists within behavioral health services.
- Knowledge of state requirements for CPRSP certification and ability to monitor ongoing compliance with credentialing expectations.
- Knowledge of onboarding, training, and professional development practices for staff in peer support or related behavioral health roles.
- Knowledge of supervision requirements related to SUD waiver services and ability to provide oversight in accordance with regulatory expectations.
- Skill in coaching, mentoring, and developing staff while reinforcing role clarity, accountability, and professional growth.
- Skill in collaborating with primary managers, program leadership, and cross-functional partners on hiring, performance-related matters, and workforce development.
Nice To Haves
- A master’s degree in behavioral health or a related field is preferred.
Responsibilities
- Develop, establish, and advance standards, workflows, and best practices governing the RSS function across the Behavioral Health Network.
- Network with BHN leaders to support the RSS role and serve as a subject-matter expert and mediator between departmental managers and direct-report Recovery Support Specialists.
- Assess professional development needs and develop, implement, and evaluate training strategies for Recovery Support Specialists across the BHN.
- Provide operational leaders with subject-matter expertise and recommendations regarding RSS selection, performance, development, and practice issues.
- Manage peer certification compliance requirements and ensure Recovery Support Specialists meet them.
- Serve as liaison between Hartford HealthCare, the Department of Mental Health and Addiction Services (DMHAS), and the CT Certification Board to support consistent and proper process implementation.
- Serve as liaison for the Peer Support Collaborative of Recovery Support Specialists across the Hartford HealthCare Network.
- Provide group and individual supervision for Recovery Support Specialists at Rushford in accordance with SUD waiver and other regulatory requirements.
- Perform other related duties as required.
Benefits
- Medical and dental benefits
- 401(k) plan with employer match
- Paid time off accruing from the date of hire
- Seven paid holidays
- Additional voluntary benefits
- Employee discount programs
- Career development and growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
