Recovery Support Professional Lead

Gaudenzia, Inc.•Crownsville, MD

1d•Onsite

About The Position

The Recovery Support Professional Lead provides direct care and leadership within a behavioral health residential program. This role supports individuals with mental health, substance use, or co-occurring disorders by promoting recovery, independence, and daily living skills. The Lead serves as a role model and mentor to Residential Support Professionals, ensuring high-quality care, adherence to program standards, and a safe, therapeutic environment. This position may require the transportation of clients.

Requirements

High school diploma or equivalent required.
Valid driver's license (if required for program needs)
3+ year of clean driving record
Must currently possess a valid drivers license for at least 3 years.
Current status must be VALID, not SUSPENDED.
Not more than 2 moving violations or reportable accidents within the past three years.
NO DUI or accidents with fatalities within the past 5 years.

Nice To Haves

Experience in behavioral health, mental health, or substance use treatment
Successful completion of residential treatment program may be substituted for residential services experience (one month treatment = one month service).

Responsibilities

Serve as shift lead and primary point of contact during assigned hours
Provide guidance, coaching, and support to Residential Support Professionals
Assist with staff training, onboarding, and ongoing development
Monitor staff performance and report concerns to supervisor
Ensure proper staffing coverage and assist with scheduling as needed
Provide direct support to residents in activities of daily living (ADLs)
Support implementation of individualized treatment and recovery plans
Facilitate group activities, life skills training, and recreational programming
Promote a safe, structured, and therapeutic environment
Utilize de-escalation techniques and crisis intervention when needed
Ensure compliance with agency policies, licensing, and regulatory standards
Maintain accurate and timely documentation (progress notes, incident reports, logs)
Conduct shift handoffs and communicate important updates to team members
Monitor the physical environment for safety and cleanliness
Assist in medication observation per program guidelines (if applicable)
Communicate effectively with clinical staff, case managers, and leadership
Participate in team meetings and contribute to care planning
Serve as a liaison between staff and management during assigned shifts