Recovery Resolutions Clinical Supervisor - San Juan, PR
About The Position
The Recovery Resolutions Clinical Supervisor supports certified medical coders or recovery resolutions representatives who provide coding and coding-auditing services directly to providers. The work involves analysis and translation of medical and clinical diagnoses, procedures, injuries, or illnesses into designated numerical codes. The supervisor oversees staff and daily operations, sets priorities and team direction, addresses problems and operational challenges, and provides coaching and feedback. The employee is required to complete the Coding Academy. An English proficiency assessment will be required after application. Other duties or projects may apply.
Requirements
- Registered Nurse (RN) with an active, unrestricted Puerto Rico license or an active Certified Professional Coder (CPC) credential.
- At least 2 years of experience in a production environment within the healthcare industry.
- At least 1 year of experience managing or supervising employees in a metrics- and data-driven environment.
- Intermediate Microsoft Office Suite skills, including Excel (sorting, summing, inserting bar graphs, and using formulas); Word (creating documents and completing mail merges); Outlook (managing email, calendar, and task lists); and PowerPoint (creating presentations with images, words, charts or graphs, and merging data from Excel).
- Bilingual Spanish and English.
Nice To Haves
- Project management experience.
- Demonstrated inventory management skills.
Responsibilities
- Set team direction, resolve problems, and provide guidance to team members.
- Oversee the work activities of medical coders or recovery resolutions representatives.
- Adapt departmental plans and priorities to address business and operational challenges.
- Influence or provide input to forecasting and planning activities.
- Use pertinent data to identify and solve problems.
- Examine, assess, and document business operations and procedures to support data integrity, data security, and process optimization.
- Communicate clearly and concisely with peers, superiors, subordinates, members, and providers through verbal, non-verbal, and written communication.
- Manage the day-to-day activities of staff.
- Set team priorities to ensure task completion and achievement of performance goals.
- Provide coaching and constructive feedback to team members.
- Complete the Coding Academy.
- Perform other duties or projects as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
