Recovery Coach (On-Call) - 214 Men's Step Down

HealthRIGHT 360•San Francisco, CA

16d•Onsite

About The Position

HealthRIGHT 360 is a nonprofit organization dedicated to providing accessible healthcare to vulnerable populations, aiming to overcome systemic barriers and promote health equity. The organization offers a comprehensive range of services, including mental health care, substance use treatment (residential and outpatient), and primary health services, along with transitional support for individuals re-entering the community from the criminal justice system. By integrating physical and behavioral health, HealthRIGHT 360 empowers individuals to achieve recovery by addressing social determinants of health and fostering resilience. The 214 Men’s Residential Step Down (MRSD) program, located in San Francisco's Alamo Square neighborhood, is a 64-bed transitional housing facility for men who have completed at least 30 days of residential substance use disorder treatment. MRSD provides temporary housing to support clients in their ongoing sobriety. The On-Call Recovery Coach plays a crucial role in assessing client needs and strengths to support their health and recovery journey. Through individual coaching and case management, they help clients navigate systems of care and provide a supportive recovery environment. This role also involves ensuring the safety and security of the program and its residents through regular house checks and crisis intervention. Effective communication with the interdisciplinary team is essential, as is maintaining a safe and welcoming facility environment.

Requirements

High School Diploma or equivalent.
First Aid and CPR Certified within 30 days of employment.
Valid California Driver’s License and automobile insurance.
Experience working successfully with diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
Knowledge of gender-responsive, trauma informed, and co-occurring treatment.
Strong computer skills, especially with Microsoft Office applications and internet applications.
Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Self-motivated, dependable, creative, and proactive approach to work; understands importance of working independently and within a team environment.
Ability to enter data into various electronic systems while maintaining integrity and accuracy of data.
Excellent verbal and written communication skills and interpersonal skills.
Ability to handle sensitive information in a confidential manner.

Nice To Haves

Bachelor’s degree preferred.
Drug and Alcohol registration or certification recognized by Department of Health Care Services (DHCS) preferred.
Bilingual in the SF county language threshold desired.

Responsibilities

Provides direct services such as intakes, assessment, crisis intervention, and case management as needed.
Responsible for retention and completion of clients, facilitates individual coaching sessions with each caseload client.
Provides learning experience opportunities and offers support to assist clients in meeting their long-term recovery goals.
Proactively links clients to both internal and external resources based on their recovery needs and follows up on the progress/status.
Performs house runs to ensure and maintain accountability of all clients and the safety and security of the facility.
Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
Documents client updates and incidents in the facility log daily, performs CPR and First Aid as needed, and works weekends and holidays as needed.
Facilitates community meetings and ensures compliance with facility rules.
Documents all client updates and facility incidents daily in the facility log.
Performs periodic house runs to ensure and maintain the safety and security of the facility.
When assigned the DOT, documents, and accurately distributes client money, ensures client medications are securely stored and properly accounted for and holds facility keys and floater cellular phones.
As needed, accompanies clients to offsite appointments related to their recovery.
Attends and completes all required trainings and meetings as assigned by facility manager.
Plans and facilitates client celebrations and special events.
Collaborates with each client and other available internal and external resources to develop transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client.
Properly documents all individual encounters and completes the discharge paperwork/process and required agency assessments in timely manner.
Maintains accurate records by data entering documentation into various electronic systems for all clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Perform other duties as assigned.