Recovery Clerk
About The Position
BJ’s Wholesale Club is seeking a Recovery Clerk to provide prompt and courteous service to members, replenish and stock merchandise, and maintain a clean, neat, and fully organized sales floor. This role is crucial in ensuring a positive shopping experience for our members and supporting the overall operations of the club. Team members are expected to carry out job functions with accountability, honesty, and integrity, while fostering a safe, inclusive, and collaborative environment. We encourage moving with speed and agility, innovating, and adapting to the fast-paced retail world, all while maintaining a friendly and positive attitude.
Requirements
- Must successfully complete required training and certification processes.
- Strong interpersonal skills and attention to detail required.
Nice To Haves
- Familiarity with AI tools, including ChatGPT.
Responsibilities
- Provides members with prompt and courteous service and assistance.
- Replenishes, refills, stocks, and straightens merchandise. Ensures proper signage of merchandise.
- Keeps sales floor clean, neat and full organized.
- Replenishes milk, dairy, freezer, food, and non-food merchandise.
- Folds and organizes apparel, books, and other merchandise.
- Removes empty cardboard from the sales floor, shelves, display cases, and replenishes box bins. Uses cardboard baler to dispose of cardboard.
- Returns all returned and re-shop merchandise to the sales floor.
- Maintains all club policies and procedures.
- Performs other duties as assigned, including working in other departments as needed.
- Carry out job functions and responsibilities as assigned.
- Support the application of club policies, procedures and compliance.
- Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
- Ensure a safe and positive environment for our members and each other.
- Embrace inclusion and diversity, by working together with collaboration and respect.
- Work as a team to achieve goals.
- Deliver service excellence through all points of contact.
- Resolve and deescalate to address every member concern.
- Ensure a safe and positive environment and experience for the members.
- Daily commitment to GOLD Member Standards.
- Greet, Anticipate, Appreciate (GAA).
- Maintain Fast, Friendly Full, Fresh, Clean standards.
- Work as a team to deliver GOLD club standards daily.
- Work with commitment and pride to deliver GOLD - Grand opening look daily.
- Ensure all items stocked and promotional plans executed.
- Maintain visible accurate signage.
- Keep the club clean and organized, inside and out.
- Understand how to access and read production and/or financial performance reporting for your department.
- See the connection between consistent execution and the positive impact it can have on the business.
Benefits
- Weekly Pay
- Free BJ’s Memberships
- Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
- Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
- 401(k) Retirement Savings Plan with company match
- Employee Stock Purchase Plan with a 15% discount
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
