Recovery Clerk Part Time

BJ's Wholesale Club • Melbourne, FL

18h • Onsite

About The Position

This position is responsible for providing members with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized. The role involves carrying out job functions and responsibilities as assigned, supporting club policies, procedures, and compliance, and acting with honesty and integrity. The team member will ensure a safe and positive environment for members and colleagues, embrace inclusion and diversity, and work collaboratively to achieve goals. A key aspect of the role is to move with speed and agility, innovate and adapt, and maintain a friendly and positive attitude. The role also requires delivering service excellence, resolving member concerns, and ensuring a safe and positive member experience through daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean). The team member will work to deliver GOLD club standards daily, ensuring a grand opening look, proper stocking and promotional execution, visible and accurate signage, and a clean and organized environment, inside and out. Understanding how to access and read production and/or financial performance reporting for the department and seeing the connection between consistent execution and business impact are also important.

Requirements

• Must successfully complete required training and certification processes.
• Strong interpersonal skills and attention to detail required.

Nice To Haves

• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Provides members with prompt and courteous service and assistance.
• Replenishes, refills, stocks, and straightens merchandise. Ensures proper signage of merchandise.
• Keeps sales floor clean, neat and full organized.
• Replenishes milk, dairy, freezer, food, and non-food merchandise.
• Folds and organizes apparel, books, and other merchandise.
• Removes empty cardboard from the sales floor, shelves, display cases, and replenishes box bins.
• Uses cardboard baler to dispose of cardboard.
• Returns all returned and re-shop merchandise to the sales floor.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Work with commitment and pride to deliver GOLD club standards daily.
• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed