Recovery Clerk Full Time
About The Position
BJ’s Wholesale Club is seeking a dedicated Recovery Clerk to join their team. This role is responsible for providing members with prompt and courteous service, replenishing and stocking merchandise, and maintaining a clean, neat, and fully organized sales floor. Team members are expected to carry out job functions, support club policies, and act with honesty and integrity, always keeping the member in mind. The position emphasizes creating a safe and positive environment, embracing inclusion and diversity, and working collaboratively to achieve goals with speed and agility. A daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) and Club Standards is expected, ensuring a grand opening look daily with all items stocked, promotions executed, signage accurate, and the club clean and organized. Understanding how to access and read performance reporting and seeing the connection between consistent execution and business impact is also key.
Requirements
- Must successfully complete required training and certification processes.
- Strong interpersonal skills and attention to detail required.
- Regular, predictable, full attendance is an essential function of this job.
Nice To Haves
- Familiarity with AI tools, including ChatGPT.
Responsibilities
- Provides members with prompt and courteous service and assistance.
- Replenishes, refills, stocks, and straightens merchandise. Ensures proper signage of merchandise.
- Keeps sales floor clean, neat and full organized.
- Replenishes milk, dairy, freezer, food, and non-food merchandise.
- Folds and organizes apparel, books, and other merchandise.
- Removes empty cardboard from the sales floor, shelves, display cases, and replenishes box bins. Uses cardboard baler to dispose of cardboard.
- Returns all returned and re-shop merchandise to the sales floor.
- Maintains all club policies and procedures.
- Performs other duties as assigned, including working in other departments as needed.
- Carry out job functions and responsibilities as assigned.
- Support the application of club policies, procedures and compliance.
- Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
- Ensure a safe and positive environment for our members and each other.
- Embrace inclusion and diversity, by working together with collaboration and respect.
- Work as a team to achieve goals.
- Deliver service excellence through all points of contact.
- Resolve and deescalate to address every member concern.
- Ensure a safe and positive environment and experience for the members.
- Daily commitment to GOLD Member Standards
- Greet, Anticipate, Appreciate (GAA)
- Fast, Friendly Full, Fresh, Clean
- Work as a team to deliver GOLD club standards daily.
- Work with commitment and pride to deliver GOLD- Grand opening look daily
- All items stocked and promotional plans executed
- Maintain visible accurate signage
- Clean and organized, inside and out
- Understand how to access and read production and/or financial performance reporting for your department
- See the connection between consistent execution and the positive impact it can have on the business
Benefits
- Weekly Pay
- Daily Pay
- Free BJ’s Memberships
- Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
- Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
- 401(k) Retirement Savings Plan with company match
- Employee Stock Purchase Plan with a 15% discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
