Recovery Care Specialist
About The Position
Recovery Care Specialists (RCSs) interact with and support clients throughout the shift, helping meet their functional needs while managing the facility’s daily milieu, maintaining client safety, and supporting a therapeutic environment. They familiarize themselves with client histories and needs, recognize cues or behaviors that may signal a change in condition, document in client records, and communicate proactively with clinical team members and supervisors. The role works collaboratively with the clinical team to engage clients in individual, community, and group settings; support daily living activities and meals; respond therapeutically to crises; and help clients participate in treatment, leisure activities, and community appointments. The RCS also supports client admissions, medication compliance and self-administration, discharge processes, and facility safety procedures. This is a full-time, second-shift position, scheduled from 2:30 p.m. to 10:30 p.m. The position is based at Aster Springs Virginia in Glen Allen, Virginia.
Requirements
- High school diploma or equivalent.
- At least one year of experience in a behavioral healthcare setting.
- Ability to interact with and support clients, maintain a therapeutic environment, and recognize changes in client status or behavior.
Nice To Haves
- Bachelor’s degree.
- Experience working with clients with eating disorders.
Responsibilities
- Collaborate with the clinical team to select appropriate interventions based on individual client needs.
- Engage clients in the milieu, outside activities, groups, and other program activities throughout the workday.
- Encourage clients to complete activities of daily living, including room cleaning, personal hygiene, and laundry.
- Prompt clients to attend meals on time and provide supervision and structure as appropriate.
- Model effective table manners and small talk, encouraging engagement among clients during meals.
- Provide and maintain a therapeutic environment in collaboration with other staff.
- Interact therapeutically with clients one-to-one, in the community, and in group meetings, maintaining appropriate boundaries and modeling appropriate social behavior.
- Collaborate with the clinical team to facilitate client education groups.
- Respond therapeutically to crisis situations and use verbal intervention and de-escalation skills, involving other staff as needed and following DBT approaches.
- Recognize clients’ behavioral functioning, mood changes, and escalation triggers; adapt approaches, support DBT coping skills, and focus on crisis prevention.
- Maintain therapeutic relationships through praise and other reinforcers, and set limits in a kind and firm manner.
- Document services, incident reports, shift reports, and group or milieu notes accurately and on time in accordance with policies and procedures.
- Follow facility safety procedures, including fire drills, evacuations, and internal and external disaster plans.
- Complete vehicle safety and fuel checks before using company vehicles and report concerns to a supervisor or manager.
- Support clients in managing leisure time, including participating in activities with them.
- Greet guests warmly and follow clinical precautions, including visual clinical observations.
- Transport clients to and from appointments and support them with regulation in the community.
- Gather clients for outings and groups to promote engagement in the program.
- Support medication compliance and management of client self-administration.
- Prepare for admissions by preparing rooms, completing intake documentation, and ensuring medications are documented and stored.
- Search and inventory client belongings and notify the therapist of contraband.
- Support discharge processes as needed.
- Follow the facility Code of Ethics and corporate compliance guidelines, and adhere to company and facility policies, procedures, rules, and regulations.
- Conduct chart audits according to program policy timelines when requested.
- Arrive on time, promptly notify a supervisor when absent, and adapt to changes in facility operations and routines.
- Maintain a positive attitude and work cooperatively with the treatment team.
- Attend and complete required training within assigned time frames.
- Perform other duties as assigned.
Benefits
- Collaborative environment dedicated to clinical excellence.
- Multiple career development pathways.
- Company-supported continuing education and certification.
- Multiple health plan design options.
- Flexible dental and vision plan options.
- Company-paid Employee Assistance Program and emotional well-being support.
- Company-paid critical illness coverage with health plan enrollment.
- Company-paid life and accidental death and dismemberment insurance.
- 401(k) with company match.
- Company-sponsored HSA, FSA, and DSA tax savings accounts.
- Team member referral program.
- Parental leave.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
