Recovery Associate
About The Position
Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. The role focuses on merchandise recovery, replenishment, and maintaining company merchandising standards. Associates complete daily department recovery, return merchandise to the sales floor, replenish shelves, organize displays according to the Indoor Merchandising Guide and department standards, and keep sales and customer areas clean, organized, and safe. They also assist customers, learn featured products and their locations, safely use retail equipment, cross-train, and support other departments as needed. The role includes demonstrating Rural King’s stated values and performing other duties as assigned.
Requirements
- Strong customer service and communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Comfortable using computers and handheld devices.
- Dependable, flexible, and willing to learn.
- Ability to sit or stand for extended periods.
- Ability to lift, push, and/or pull 30 pounds repetitively and 31–50 pounds intermittently.
- Ability to safely use a ladder and pallet jack.
- Ability to navigate and access all required store facilities.
- Ability to communicate effectively in person, by phone, and electronically.
- Close vision required for computer-related activities.
Nice To Haves
- Retail or customer service experience preferred.
Responsibilities
- Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
- Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
- Maintain clean, organized, and safe sales floors and customer areas.
- Greet customers and assist with product questions, locations, and purchase decisions.
- Maintain knowledge of featured products and their locations.
- Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
- Participate in cross-training and support other departments as needed.
- Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
- Perform other duties as assigned.
Benefits
- Eligible associates may receive overtime pay in compliance with applicable laws.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
