Recovery Associate

Rural King • Kingsport, TN

5d

About The Position

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. The role focuses on merchandise recovery, replenishment, and meeting company merchandising standards. The associate returns merchandise to the sales floor, replenishes shelves, organizes displays, and supports customers with product questions and purchase decisions. The role also involves safe operation of retail equipment, cross-training, and supporting other departments as needed.

Requirements

• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.
• Ability to sit or stand for extended periods.
• Ability to lift, push, and/or pull 30 pounds repetitively and 31–50 pounds intermittently.
• Ability to safely use a ladder and pallet jack.
• Ability to navigate and access all required store facilities.
• Ability to communicate effectively in person, by phone, and electronically.
• Close vision required for computer-related activities.

Nice To Haves

• Retail or customer service experience preferred.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Benefits

• Eligible associates may receive overtime pay in compliance with applicable laws.
• Benefits information is available through the linked Rural King Benefits document.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed