Records Technician at Bruner Orthodontics

Specialty Dental Brands-WA•Redmond, WA

About The Position

Bruner Orthodontics Redmond Office is a highly regarded orthodontic practice dedicated to delivering compassionate, high-quality orthodontic care to patients of all ages. We’re proud of our welcoming environment, patient relationships, and strong commitment to excellence and community service. Website: https://brunerortho.com/redmond-office We’re looking for someone who is passionate about creating a positive, comfortable experience for every patient while supporting a smooth and efficient clinical environment. In this role, you will: Prepare each operatory by ensuring all dental equipment is set up and ready to go Welcome and escort patients to the operatory in a timely and friendly manner Help patients feel at ease before, during, and after their treatment Stay with patients, engaging with them and ensuring their comfort until the doctor arrives Take X-rays as needed, following case notes or referrals Review and confirm medical history with patients, updating records as needed Ensure patients understand and feel informed about their treatment Accurately document all patient information, including clinical notes, treatment details, and any updates or questions Provide clear post-treatment and oral care instructions to support patient recovery Partner with the Dental Treatment Coordinator to ensure appointments are scheduled appropriately and efficiently You’ll also play an important role in maintaining a clean, safe, and well-stocked clinical space by: Properly sterilizing and disinfecting all dental instruments Stocking operatories and sterilization areas Communicating supply needs to the Lead Dental Assistant Assisting with the maintenance of sterilization equipment, handpieces, suction, and X-ray units As part of our collaborative team, you will: Support the Lead RDA in training new team members Represent the practice with professionalism, positivity, and teamwork at all times Maintain reliable attendance and follow office policies and schedules Stay flexible and ready to jump in where needed Participate in continuing education and maintain all required certifications/licenses Anticipate the needs of both patients and the clinical team with a proactive mindset Take on additional responsibilities as needed to support the team and patient experience

Requirements

Must be comfortable in a fast paced, quickly changing environment.
Strong organization, interpersonal and communication skills are essential.
Comfortable interacting with the public.
As a condition of employment, qualified applicants will be subject to a background check, including criminal history, driving history and character references.
Current license and/or successful passage of state boards.
CPR Certification
Successful passage of radiation exam.
Minimum two to four (2-4) years of relevant experience, preferably in a dental office.
Ability to sit, stand and walk for extended periods of time.
Ability to lift up to 50 pounds.
Exposure of hazards to eyes, lungs, and other body parts.
Exposure to chemicals and potentially hazardous materials.
Must wear protective equipment (e.g. goggles, gloves, masks) to protect eyes, handle hot objects, or to avoid inhaling dust.
Excellent speaking and listening skills, requiring the perception of speech.
Must have high finger dexterity to perform duties involving work on the computer and with instruments.

Responsibilities

Prepare each operatory by ensuring all dental equipment is set up and ready to go
Welcome and escort patients to the operatory in a timely and friendly manner
Help patients feel at ease before, during, and after their treatment
Stay with patients, engaging with them and ensuring their comfort until the doctor arrives
Take X-rays as needed, following case notes or referrals
Review and confirm medical history with patients, updating records as needed
Ensure patients understand and feel informed about their treatment
Accurately document all patient information, including clinical notes, treatment details, and any updates or questions
Provide clear post-treatment and oral care instructions to support patient recovery
Partner with the Dental Treatment Coordinator to ensure appointments are scheduled appropriately and efficiently
Properly sterilizing and disinfecting all dental instruments
Stocking operatories and sterilization areas
Communicating supply needs to the Lead Dental Assistant
Assisting with the maintenance of sterilization equipment, handpieces, suction, and X-ray units
Support the Lead RDA in training new team members
Represent the practice with professionalism, positivity, and teamwork at all times
Maintain reliable attendance and follow office policies and schedules
Stay flexible and ready to jump in where needed
Participate in continuing education and maintain all required certifications/licenses
Anticipate the needs of both patients and the clinical team with a proactive mindset
Take on additional responsibilities as needed to support the team and patient experience