Financial Coordinator at H2 Orthodontics

Specialty Dental Brands-MT•Kalispell, MT

About The Position

H2 Orthodontics is seeking an organized, professional, and patient-focused Financial Coordinator to join our caring orthodontic team. With decades of experience helping families in northwest Montana achieve beautiful, confident smiles through braces and Invisalign in our Kalispell, Polson, and Whitefish locations, this is a great opportunity to grow your career in a supportive, patient-centered practice. Our Financial Coordinator plays a key role in helping patients and families understand their financial options and feel confident moving forward with treatment.

Requirements

Previous experience in dental or medical financial coordination or patient billing preferred.
Strong communication and customer service skills with a patient-centered approach.
Comfort discussing financial arrangements and insurance coverage with patients and families.
Excellent organization, attention to detail, and follow-through.
Proficiency with practice management software and standard office technology.
Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.

Responsibilities

Verify patient insurance benefits and explain coverage and financial details clearly and compassionately.
Review treatment fees, payment options, and create customized payment plans for patients and families.
Assist families with understanding treatment costs and financial responsibilities prior to beginning care.
Process patient payments and maintain accurate financial records in the practice management system.
Work collaboratively with the front desk, clinical team, and scheduling staff to support seamless patient experiences.
Communicate professionally with patients regarding billing questions, insurance claims, and account status.
Perform other duties and responsibilities as assigned by management.