Records Retrieval Coordinator

The Jeffcoat Firm Injury & Accident Lawyers PA•Columbia, SC

9h•Onsite

About The Position

At The Jeffcoat Firm, we are dedicated to serving everyday people in crisis. Led by CEO Michael Jeffcoat, our mission is to deliver exceptional legal services across South Carolina with integrity, compassion, and excellence. Our team is composed of ambitious, resilient, and self-motivated professionals who take pride in providing outstanding care to our clients and fostering a supportive work environment.

Requirements

High School Diploma or GED equivalent.
Minimum of 1 year of law firm experience. (College Degree may substitute time of experience)
Strong interpersonal, communication, and writing skills.
Must be proficient in Microsoft Office.
Proficiency in using legal software, case management systems, or Salesforce is a plus.
Strong interpersonal, communication, and writing skills.
Proficiency in Microsoft Office.
Ability to speak, see, and hear other personnel.
Ability to communicate both in verbal and written form.
Capable of using a telephone and computer keyboard.
Able to lift up to 10 pounds.
Ability to travel within the facility and to other locations as required.

Nice To Haves

Experience with Datavnt, ChartSwap, and MRO portals preferred.

Responsibilities

Gather and process critical case information, including medical records, radiology imagining and medical billing information.
Manage follow-ups and track HIPAA releases through FAX, Email, Mail, and third-party portals (ie. Datavant, ChartSwap, MRO, ect.)
Manage expenses as they relate to payment and release of client documents.
Draft and send request letters to medical providers.
Organize and maintain both physical and electronic case files, ensuring accuracy and accessibility.
Coordinate with attorneys and legal staff to support seamless case management and workflow.
Handle administrative tasks, including mailing, scanning, and faxing important documents.
Attend required morning and monthly meetings.
Performs other job duties and responsibilities as assigned.