Records Management Assistant- Temp to hire

People Incorporated Mental Health Services•Eagan, MN

8d•$22 - $23•Hybrid

About The Position

People Incorporated Mental Health Services is seeking a Temp Record Management Assistant to join our Legal and Compliance department. This role is responsible for executing administrative duties related to medical record requests and record management for the organization with minimal supervision, ensuring compliance with privacy laws and policies. The position is a temporary assignment with the opportunity to transition into a full-time employee. The Record Management Assistant will serve as the first point of contact for all record requests, review, track, and respond to internal and external requests for medical records from the electronic health record and record storage sites. This role requires providing excellent customer service by timely responding to and completing all record requests in compliance with applicable laws and policies. The assistant is responsible for maintaining an organized and efficient record management system and practices in accordance with state and federal law, including HIPAA and the MN Health Records Act, and record management and tracking procedures identified by the organization. This includes developing and maintaining spreadsheets, databases, correspondence/documents, and other resources that support the administration of record management duties. The role also involves screening sensitive and confidential items to determine appropriate handling and preparing responses or directing items to the appropriate party for review.

Requirements

Associates in Arts degree.
Minimum of two years of prior administrative support role experience.
In lieu of an Associates in Arts degree and two years of experience, a high school diploma and four years of administrative experience may be substituted.

Nice To Haves

Bachelor of Arts degree.
Prior records management experience in a legal or medical environment.
Prior experience working with individuals who have mental illness.
Prior administrative support experience within a not-for-profit environment.

Responsibilities

Serve as the first point of contact for all record requests
Review, track, and respond to all internal and external requests for medical records from the electronic health record and record storage sites.
Provide excellent customer service by timely responding to and completing all record requests in compliance with applicable laws and policies.
Maintain organized and efficient record management system and practices in accordance with state and federal law, including HIPAA and the MN Health Records Act, and record management and tracking procedures identified by the organization.
Develop and maintain spreadsheets, databases, correspondence/documents, and other resources that support the administration of record management duties.
Screen sensitive and confidential items to determine whether the item can be routinely handled and prepare appropriate response, or whether it needs to be reviewed by another party and direct the item to the appropriate party for review.
Calculate applicable fees for record requests and invoicing external requestors.
Ensure that non-electronic records are filed and stored in an organized manner in accordance with the record retention schedule.