Record Support Specialist I
About The Position
We are seeking a detail-oriented and driven Records Support Specialist I to join our Records Production team. In this role, you’ll be at the heart of legal support operations—responsible for coordinating the retrieval of essential records for attorneys engaged in civil litigation. Your work directly supports our commitment to timely, accurate, and confidential service delivery. Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and corporate filings. Our mission is to deliver unmatched service with integrity, professionalism, and responsiveness.
Requirements
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Outlook, Word, Adobe Acrobat, and Windows.
Nice To Haves
- Familiarity with subpoenas, written depositions, and affidavits is a plus.
- Legal terminology experience preferred but not required.
Responsibilities
- Make 80–100 outbound calls daily to facilitate record collection.
- Maintain accurate and timely documentation of all correspondence with clients and record holders.
- Coordinate with Account Managers to ensure seamless fulfillment of record requests.
- Provide daily written status updates to clients.
- Manage an active caseload of 350–375 open orders.
- Uphold HIPAA compliance and maintain strict confidentiality of sensitive medical and legal records.
Benefits
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid time off and paid holidays
- Company paid maternity, baby bonding and military leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
