Record Center Specialist

Intermountain Health

4d • $19 - $24 • Onsite

About The Position

Supports the controlling and coordinating all record/box requests received at the Aurora Record Center. Performs retrieval, sorting, scanning, and delivery of all types of requested records, as well as destruction of records/boxes, and clerical support. Additional responsibilities may include statistics and other functions related to the daily operations of the Record Center. This position is located in a warehouse environment.

Requirements

• High School diploma or Equivalent required.
• Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
• English communication (reading/writing) and mathematical skills required.

Nice To Haves

• Experience working in a record center environment (warehouse) and/or medical office/hospital
• Knowledge of medical record numbering systems preferred.
• Experience with Epic preferred.
• Customer service experience, preferably in a healthcare setting, is preferred.

Responsibilities

• Maintains the highest level of customer service; answering telephone, email or fax inquiries relating to record requests, ensuring all record requests are retrieved and prepared for scanning or delivery in a timely manner to include bar code scanning of records into and out of the Record Center. Requests can be for Outpatient, Inpatient, Clinic, Radiology or business box/record retrieval, as well as microfilmed/microfiche records.
• Sorts and stages records for refiling, ensuring all filing is up to date.
• Responsible for retrieving STAT records, films and/or visits from the file system and properly track these records. In addition, the associate will follow-up using established procedures to verify all records/visits not found in file.
• Complete daily work productivity forms for statistics.
• Ongoing audits of a percentage of the file system will be conducted daily to ensure terminal digit integrity.
• Participates in record center projects in cooperation with the Record Center Supervisor (i.e. record sorts, re-labeling of records, destruction of boxes, medical records and Radiology Film, shifting of files etc.)
• Receive boxes of records; lifts boxes of records (35 – 50 lbs) to shelving or removes records from boxes to place on shelving.
• Performs other duties as assigned.

Benefits

• A generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED