Reconstruction Project Manager

RDM Holding Company • Fort Wayne, IN

1d • Onsite

About The Position

SERVPRO Team Miller is the leading SERVPRO team in the country, recognized as Franchise of the Year in 2020 and consistently ranking in the top 5 out of over 2000 teams nationwide. With 24 territories across Michigan and Indiana, we serve Metro Detroit, Saginaw/Midland Counties, Fort Wayne, and Indianapolis. As a family-owned and operated business, we foster a team-oriented environment where personal growth and training are prioritized. We are seeking a Reconstruction Project Manager who is passionate about helping people through difficult situations, thrives in challenging environments, enjoys customer interaction, possesses excellent communication skills, and is adept at multitasking. If you are self-motivated, dependable, and driven to exceed expectations, you may be our perfect HERO.

In this role, you will plan and execute reconstruction projects, ensuring high-quality service for customers, clients, subcontractors, and resource providers. You will manage the entire customer experience to ensure overall customer satisfaction, with the goal of making fire and water damage "Like it never even happened".

Requirements

• Superb customer service track record
• Effective written and oral communication
• High school diploma/GED
• Ability to successfully complete a background check subject to applicable law

Nice To Haves

• Experience in restoration and/or construction preferred
• 2 year Restoration background is preferred
• IICRC certifications are a plus

Responsibilities

• Evaluate and sell projects
• Educate customers on process
• Identify and document project scope of work
• Maintain customer and client communications
• Review estimates
• Obtain customer and client agreement on scope and estimate
• Ensure proper permits are acquired
• Create project schedule, timeline, and budget
• Identify and qualify subcontractors and resource providers
• Negotiate terms and set expectations with customers and clients

Benefits

• Medical, Vision, Dental
• 401K Matching
• Company Paid Life Insurance
• Commissioned Bonus Structure
• Paid Time Off
• Paid Holidays
• Paid Career Training & Certification Opportunities
• Employee Referral Program
• Customer Service Recognition Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED