Reconstruction Project Manager - Insurance Restoration Company
About The Position
We are seeking a motivated and customer-focused Restoration Project Manager to oversee residential and commercial restoration and reconstruction projects from start to finish. This role combines project management, customer service, estimating, budgeting, and team leadership to ensure projects are completed safely, on schedule, within budget, and to the highest quality standards. As a Restoration Project Manager, you will work closely with property owners, insurance representatives, subcontractors, and internal teams to coordinate repairs resulting from water, fire, storm, mold, and other property damage. You will serve as the primary point of contact throughout the restoration process while ensuring an exceptional customer experience.
Requirements
- Bachelor's degree or equivalent work experience preferred.
- Previous construction, restoration, or project management experience preferred.
- Estimating experience with industry software (such as Xactimate or Symbility) is a plus.
- Industry certifications (IICRC, Lead, OSHA, etc.) are preferred but not required.
- Strong leadership and organizational skills.
- Excellent verbal and written communication skills.
- Ability to prioritize multiple projects in a fast-paced environment.
- Proficiency with computers, mobile technology, and project management software.
- Valid driver's license with a clean driving record.
Nice To Haves
- Strong customer service and relationship-building abilities.
- Self-motivated with excellent problem-solving skills.
- Ability to lead teams and coordinate multiple trades.
- Detail-oriented with strong budgeting and scheduling skills.
- Comfortable working in changing environments and making decisions independently.
- Commitment to continuous learning and professional development.
Responsibilities
- Manage restoration and reconstruction projects from initial assessment through completion.
- Meet with property owners and insurance representatives to review project scope, timelines, and expectations.
- Prepare estimates, budgets, and work authorizations.
- Coordinate subcontractors, vendors, and internal crews to ensure timely project completion.
- Monitor project schedules, budgets, and profitability.
- Conduct site visits to ensure work meets company standards, building codes, and customer expectations.
- Maintain accurate project documentation and communicate regular progress updates to clients and stakeholders.
- Resolve project challenges while maintaining a high level of customer satisfaction.
- Build and maintain relationships with insurance professionals, property managers, and referral partners.
- Participate in community outreach and business development opportunities as needed.
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- 401(k)
- Bonus based on performance
- Company parties
- Dental insurance
- Competitive base salary plus performance incentives.
- Bonus opportunities based on project performance.
- Paid time off and holidays.
- Health, dental, and vision insurance (where applicable).
- Retirement plan options.
- Ongoing training and professional development.
- Career advancement opportunities.
- Company vehicle or vehicle allowance (if applicable).
- Company-issued technology and equipment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
