Reconstruction Project Manager-Sterling Heights

RDM Holding Company•Sterling Heights, MI

2h•Onsite

About The Position

SERVPRO Team Miller is seeking a Reconstruction Project Manager to join their team. This role involves making a difference by helping people through difficult situations, specifically in fire and water damage restoration. The ideal candidate is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. Self-motivated individuals with superb interpersonal skills and a high level of dependability are encouraged to apply. As a valued SERVPRO employee, you will receive competitive pay with opportunities for learning and growth.

Requirements

Superb customer service track record
Effective written and oral communication
High school diploma/GED
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Experience in restoration and/or construction preferred
2 year Restoration background is preferred
IICRC certifications are a plus

Responsibilities

Plan and execute reconstruction projects while ensuring a high quality of service in all dealings with customers, clients, sub-contractors, and resource providers involved in reconstruction services.
Manage the entire customer experience and overall customer satisfaction.
Evaluate and sell projects
Educate customers on process
Identify and document project scope of work
Maintain customer and client communications
Review estimates
Obtain customer and client agreement on scope and estimate
Ensure proper permits are acquired
Create project schedule, timeline, and budget
Identify and qualify subcontractors and resource providers
Negotiate terms and set expectations with customers and clients