Reconstruction Foreperson

Paul Davis of Piedmont, Triad West, & Mountain Regions, NC•Lewisville, NC

10d•Onsite

About The Position

The Foreperson’s role works directly with home or business owners as well as the company’s Project Manager’s to deliver the highest level of customer care and reconstruction services. Delivering best in class results while showing empathy during times of stress and confusion. The Foreperson will play an instrumental role in delegating and communicating the reconstruction process for the customer by following a detailed process plan in place. The ideal candidate will be Highly Organized & Detail-Oriented, Comfortable with Delegation and Oversight, Strong Interpersonal skills, Quick thinking and able to problem-solve, Flexible and able to pivot/adaptable and have a willingness to learn.

Requirements

High School Diploma or equivalent
Valid Driver’s license and satisfactory driving record required
Proficient in Microsoft Outlook, Word, Excel
Must be able to successfully pass criminal background check and 10-panel drug screening

Nice To Haves

Experience in construction/reconstruction industries is preferred.
Experience with Xactimate and/or Symbility and CRM Software
Servants heart to take care of others; Strong empathy for serving customers in their time of need
Self-motivated, results-driven, quick learner
Is organized, but flexible. Must be able to prioritize and manage time
Excellent communication skills
Thrives under high stress situations
Enjoys working hard in a fast-paced, dynamic environment

Responsibilities

Delivery of Paul Davis Core Values, Mission and Serving Basics
Establish deliverables at the beginning of each project by understanding the lead source and requirements of our corporate office as well as Third Party Administrators and insurance companies
Educate customers on job timeline based on industry and company process
Review scopes via estimating software (Xactimate and Symbility) contour approved
Review estimates, prepare budgets, prepare and collect on draw schedules, communicate and deliver work orders to subcontractors
Conduct Site inspections for job quality and scope execution
Document and review customer files with all necessary updates and paperwork (IE: Authorizations, change orders, material selections, notes
Work with the compliance team to ensure 100% adherence to our compliance obligations
Engage consistently with customers, Project Managers and sub contractors to ensure job progress and customer satisfaction
Ability to clearly deliver truth and give certainty when property owners need it most