Reconditioning/Used Vehicle Technician

Stivers Ford Lincoln•Waukee, IA
•Onsite

About The Position

Stivers Ford Lincoln of Waukee is seeking a dependable, skilled, and motivated Reconditioning/Used Vehicle Technician for its Service Department. The position inspects, diagnoses, maintains, and repairs pre-owned vehicles so they meet dealership safety, reliability, and quality standards before retail sale. The technician works closely with the Used Car Department, Service Advisors, Parts Department, and Service Management to prepare vehicles efficiently for the sales lot. The role requires efficient, quality-focused work in a fast-paced automotive shop. The technician completes inspections and repairs, documents work accurately, coordinates parts and repair status with team members, and helps prioritize vehicles based on inventory needs and retail readiness. The position also requires following dealership policies, manufacturer repair procedures, and safety requirements.

Requirements

  • Previous automotive technician experience preferred.
  • Experience diagnosing and repairing a variety of domestic and import vehicles preferred.
  • Strong mechanical and diagnostic skills.
  • Ability to use automotive diagnostic equipment, scan tools, and standard shop tools.
  • Knowledge of vehicle maintenance, repair procedures, and automotive safety standards.
  • Ability to prioritize multiple repair orders and meet established deadlines.
  • Strong attention to detail and commitment to quality workmanship.
  • Dependable attendance, punctuality, and a positive team-oriented attitude.
  • Ability to work independently while contributing to a collaborative service department.
  • Valid driver's license with an acceptable driving record.
  • Ability to stand, walk, bend, kneel, and work in various positions for extended periods.
  • Ability to lift and carry automotive components and equipment as required.
  • Ability to safely operate automotive lifts, shop equipment, and diagnostic tools.
  • Ability to work in an automotive shop environment with exposure to noise, vehicle fluids, and varying temperatures.

Nice To Haves

  • Ford or ASE certifications are beneficial but not required.

Responsibilities

  • Perform multi-point inspections on used vehicles to identify mechanical, electrical, and safety-related concerns.
  • Diagnose and repair engine, transmission, suspension, steering, braking, cooling, and electrical system concerns.
  • Perform routine maintenance, including oil changes, filter and fluid services, and tire rotations.
  • Complete repairs necessary to bring vehicles up to dealership retail standards.
  • Inspect tires, brakes, batteries, belts, hoses, lighting, and other critical vehicle components.
  • Identify and communicate additional repair needs to Service Management before proceeding with unauthorized work.
  • Perform used vehicle safety inspections and verify repairs have been completed correctly.
  • Complete assigned work orders with accurate documentation of repairs, labor, and parts used.
  • Work efficiently to meet reconditioning deadlines and minimize vehicle repair delays.
  • Coordinate with the Parts Department to obtain necessary parts and reduce delays.
  • Maintain a clean, organized, and safe work area.
  • Follow dealership policies, manufacturer repair procedures, and applicable safety requirements.
  • Perform road tests and post-repair quality checks when necessary.
  • Assist with prioritizing vehicle repairs based on inventory needs and retail readiness.
  • Communicate repair status, delays, and additional concerns to appropriate team members.
  • Perform other duties as assigned by Service Management.
  • Complete repairs accurately and efficiently, emphasizing first-time fixes.
  • Meet reasonable productivity and turnaround-time expectations established by Service Management.
  • Minimize comebacks, repeat repairs, and avoidable parts or labor expenses.
  • Maintain consistent communication about repair progress and vehicle readiness.
  • Follow approved repair procedures and obtain authorization before performing additional work.
  • Ensure vehicles are safe, reliable, and properly repaired before release for retail sale.
  • Contribute to an efficient reconditioning process that supports used vehicle inventory turnover and dealership profitability.

Benefits

  • 401(k) with employer match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Progressive PTO/vacation policy and paid holidays
  • Paid training
  • Flexible scheduling
  • Employee and family discounts
  • Developed career path with support to grow
  • State-of-the-art facilities
  • Employee events and food trucks
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