Reconditioning Advisor

HANSEL AUTO GROUP•Santa Rosa, CA

4d•$27 - $27•Onsite

About The Position

Hansel BMW is looking a full-time Reconditioning Advisor to join our team in Santa Rosa!! The Internal Recon Service Advisor coordinates and manages the internal reconditioning process for used vehicles from acquisition through frontline readiness. This position works closely with the sales, service, parts, and detail departments to ensure vehicles are repaired, reconditioned, and completed efficiently, on time, and within budget.

Requirements

Dealership service writing or reconditioning experience is required!
Valid California driver’s license with a clean driving record
Reliable, punctual, Professional appearance, and customer‑focused
Proficiency with dealership software and Microsoft Office applications
Able to pass a criminal background screening
Able to pass a drug test

Nice To Haves

Basic knowledge of automotive service and repair processes preferred.
Excellent communication skills — written & verbal
Ability to manage multiple vehicles and projects simultaneously

Responsibilities

Open and manage internal repair orders for inventory vehicles.
Coordinate vehicle inspections and reconditioning needs with service technicians.
Communicate repair status and timelines with sales and management teams.
Monitor vehicle progress through service, parts, body shop, and detail processes.
Obtain repair estimates and ensure work is completed cost-effectively.
Review repair orders for accuracy and completeness.
Prioritize reconditioning work to meet inventory and sales needs.
Maintain accurate records and documentation in dealership systems.
Assist with inventory readiness and vehicle merchandising timelines.
Support other dealership needs as assigned.