Reconciliation Specialist
RethinkFirst•Indianapolis, IN
•Remote
About The Position
The Reconciliation Specialist is responsible for supporting our billing teams by working with our billing services team and insurance companies to ensure efficient and prompt reimbursement reconciliation for therapy sessions for our customers and actively posting payments in customers billing systems for accurate accounts receivable monitoring.
Requirements
- HS Diploma or Equivalent
- Minimum 1-2 years payment posting experience
- ABA experience
- Experience using insurance company websites/portals
- Willing to learn, positive attitude and loves a good challenge
- Professional phone skills
- This role requires exceptional attention to detail, critical thinking and excellent communication with internal teams and insurance companies
Nice To Haves
- Speech, OT and Mental Health experience
- Minimum 1-year experience working in an office setting
- Minimum 1 year experience in billing both major commercial insurance companies as well as state Medicaid programs
- Experience using Billing Software (Azalea, Kareo), EMR (Rethink) and Clearinghouse systems (Waystar, Trizetto, Availity)
- Proficient using Microsoft Suite (Outlook, Excel, Word) and Google Docs/Sheets
Responsibilities
- Ensure strict HIPAA-compliant confidentiality with all client-related data
- Reconcile payments posted electronically from the clearinghouse
- Post manual payments in all billing platforms (Rethink, Tebra, Azalea)
- Review and interpret EOBs and ERAs
- Post payments from insurance portals
- Enroll in ERAs when applicable to reduce volume of manual posting & monitor/track progress of enrollment requests
- Communicate trends identified when posting to Customer Billing Advocate (CBA) / AR team for client
- Identify underpayments/overpayments & ensure proper communication across POD members (CBA & AR Team) for resolution
- Measure and monitor key metrics related to work performance
- Review & interpret payor contracts when applicable
- Foster a positive work environment for colleagues
- Special projects as needed
Benefits
- PTO and Vacation Days after a 90-day introductory period
- Paid Holidays
- Generous Health, Denial & Vision benefits package
- 401k + Matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
