Receptionist

United Fidelity Bank • Weston, FL

1d • Onsite

About The Position

The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. They answer basic inquiries, take messages, greet customers with a friendly smile, and assist with customer's needs. Duties also include assisting with coffee machine cleanliness, cashier responsibilities for credit card deposits, and programming inventory keys into the system. AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower customers. With a nationwide network of dealerships, they provide new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through their DRV PNK mission, AutoNation has raised over $40 million for cancer-related causes, demonstrating a commitment to making a positive difference in the lives of Associates, Customers, and communities. The company is dedicated to creating a diverse, equitable, and inclusive environment and encourages candidates from all backgrounds to apply, even if they don't meet every requirement. AutoNation, a Fortune 150 company, is undergoing a multi-year digital transformation to revolutionize the automotive industry, focusing on innovation, teamwork, and making a positive impact while prioritizing customers, coworkers, and communities.

Requirements

• High School diploma or equivalent
• Possess excellent written and verbal communication skills
• Ability to operate a multi-line switchboard
• Ability to read and comprehend instructions and information
• Ability to work well with the public

Responsibilities

• Receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department
• Answers basic inquiries and takes messages
• Greet customers with a friendly smile and assisting customer's needs
• Assisting with coffee machine duties and cleanliness
• Cashier duties taking credit card deposits for sales
• Programming inventory keys into the system
• Meet and greet customers in a professional manner
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
• Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
• Provide basic information to callers who have general inquires
• Assist with filing duties and other administrative tasks as needed
• Prepare sales and service gas tickets for the Accounting Department
• Serve as a backup to the Sales Department Cashier
• Assist the General Manager with various clerical duties as needed
• Attend meetings and trainings as scheduled
• Perform other duties as assigned
• Be friendly, professional, courteous and efficient when working with all customers and employees

Benefits

• Competitive compensation
• 401k matching
• Insurance plans (health, dental, vision)
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 101-250 employees