Receptionist - Cardiology Clinic

Missouri Delta Medical Center•Sikeston, MO

15h•Onsite

About The Position

The Receptionist is responsible for completing outpatient registration, which includes generating a chart with patient demographic information, collecting patient insurance and/or payment information, and obtaining appropriate signatures. The role also involves entering diagnosis codes, managing patient payments, providing medical information to requesting agencies, typing correspondence and reports, filing information, and entering medical record information into patient charts. Additionally, the receptionist serves as the primary point of contact for telephone communication, answers the telephone, takes messages, and directs calls. This position assists in scheduling referrals, maintaining medical record files, and managing inventory of medical and office supplies. The receptionist participates in in-service and quality improvement programs, collaborates with the healthcare team to coordinate patient care, and maintains good public relations for the clinic. Other duties as needed or requested will also be performed.

Requirements

High school graduate or equivalent.
Typing speed of 35 WPM.
Proficiency in operating a computer, typewriter, computer printer, and adding machine.
Knowledge and skills necessary to provide care appropriate to the age of the patients served.
Ability to stand for small amounts of time.
Ability to walk considerable amounts during the course of a normal work day.
Ability to perform minimum lifting (15 to 20 pounds).
Essential visual ability for dealing with the public and operating office equipment.
Essential hearing ability for dealing with the public and operating office equipment.
Essential speaking ability for dealing with the public, operating the switchboard, and cashiering duties.

Nice To Haves

College level training.
Office management skills.
Medical terminology.
Previous clerical and office management experience.

Responsibilities

Completes outpatient registration, including generating patient charts with demographic information.
Collects patient insurance and/or payment information.
Obtains necessary signatures for patient certification of admission and assignment of benefits.
Enters diagnosis codes into the computer after patient assessment and/or treatment.
Receives, balances, and accounts for patient payments, ensuring appropriate charges are entered.
Provides medical information to requesting agencies.
Types correspondence and reports, and files information.
Enters medical record information into patient charts.
Manages telephone communication, including answering, taking messages, and directing calls.
Assists in scheduling referrals.
Maintains an organized system for medical record files.
Assists in maintaining an adequate inventory of medical and office supplies.
Participates in in-service programs.
Participates in the Quality Improvement program.
Works with the healthcare team to coordinate patient care services.
Maintains good public relations for the clinic.
Performs other duties as needed or requested.