Receptionist - PRN

Givens Communities Careers•Black Mountain, NC

3d•Onsite

About The Position

Givens Communities is seeking a PRN Receptionist for their Health Care Center at Givens Highland Farms, a continuing care retirement community in Black Mountain. The role focuses on creating a positive first impression, managing communication, and ensuring efficient operations by handling calls, greeting visitors, and managing mail. The position is part of an organization dedicated to expanding the possibilities of aging and providing housing to seniors of all socioeconomic backgrounds.

Requirements

High School Education or GED equivalent is preferred.
Experience with Microsoft Word & Excel.
Experience with Multi-Line phone system.

Responsibilities

Create a positive first impression as the public's initial point of contact.
Ensure efficient, accurate communication of routine and emergency information by answering incoming telephone calls promptly, transferring calls, screening calls (when requested), distributing information, and paging for personnel as required.
Greet visitors and vendors and direct them to appropriate areas and/or personnel.
Receive and sort incoming staff and resident mail.
Maintain elopement registry and support resident safety objectives by monitoring resident movement.
Complete and submit maintenance work orders to the Facilities Services department.
Update healthcare resident’s numbers in the master list and make door labels for new residents.
Assist residents as requested, within the scope of the position.
Support resident care/treatment plans by creating and maintaining mailing lists with physician names, printing labels as needed to mail reports and physician orders, etc.
Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor.