Receptionist

National Church Residences • Columbus, OH

1d • Onsite

About The Position

According to the prescribed policies and procedures of the organization including all applicable federal, state and local regulations and under the general supervision of the Marketing Director, the Concierge assumes the responsibility for assisting residents with activities of daily living while encouraging and guiding them to maintain the highest level of independence in accordance with facility policies and procedures and report the needs and concerns to the Executive Director as necessary. National Church Residences serves more than 46,000 seniors through our array of housing and health care services. Our organization is driven by a vision to advance better living for 100,000 seniors by 2030, wherever they call home. With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators. We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled. National Church Residences believes in finding, recruiting, developing, and rewarding talent. We hire people with the greatest potential and then we give them the resources they need to do their best work and grow. Our employees care about each other and they enjoy working in an environment that encourages their performance at the highest levels. Your best career move starts with National Church Residences. Don’t wait another minute! View our senior living job opportunities.

Requirements

• High school diploma or equivalent.
• Two years preferred.
• Must have good communication, comprehension, computer and interpersonal skills.
• Must have the ability to speak, read, write and understand English.
• Must have working knowledge of Windows, Microsoft Office Suite and World Wide Web.
• State Tested Nursing Assistant required.

Responsibilities

• Assists residents with miscellaneous needs which include assistance with ADLs, transportation, appointments, medication reminders, housekeeping, answering questions, addressing concerns and other miscellaneous assistance to allow continued independence.
• Engages all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary.
• Organizes and promotes resident involvement in on and off site programs.
• Assists the residents in building information support networks with other residents, family and friends.
• Assists residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling and other services requested.
• Performs data collection for ongoing assessment of resident needs and documents accordingly.
• Attends weekly campus meetings to communicate concerns to the rest of the team.
• Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees