Receptionist - Franchise Location

H&R Block • O'neill, NE

11h

About The Position

As a seasonal Client Service Professional/Receptionist at an independently owned and operated H&R Block franchise office, you will help clients make confident, informed decisions by providing welcoming, attentive service and supporting client relationships. You will focus on creating a positive experience for clients now and in the future.

Requirements

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multitask.
• Strong organizational and time-management skills.
• Computer proficiency, including the ability to use Microsoft Office.

Nice To Haves

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales or marketing experience.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the tax professional best suited to their needs.
• Schedule clients according to their preferences.
• Help ensure clients’ needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with team members.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed