Receptionist (Medford)

State of Oregon•Medford, OR

2d•Onsite

About The Position

Join the Oregon Public Defense Commission as a Receptionist for the Medford Office Trial Division and serve as the welcoming first point of contact for our clients, visitors, and partners! If you are organized, compassionate, and detail-oriented, and motivated to support meaningful public service work, we encourage you to apply and be part of a mission-driven organization dedicated to equitable access to justice. This recruitment will be used to establish a list of qualified applicants to fill the current vacancy and may be used to fill future vacancies as they occur.

Requirements

Two (2) years of general clerical experience, one (1) year of which included typing, word processing, or other experience generating documents, OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one (1) year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Attach your most up-to-date resume.
Ensure your Workday profile aligns with your submission.
Attach a cover letter that details how you meet the desired attributes for this position. Your cover letter should be no more than 2 pages. (A cover letter that does not meet the required criteria will be graded as ineligible.)

Nice To Haves

Experience working in a legal office preferred.
Ability to demonstrate clear, courteous, and compassionate communication in person and by phone, with the ability to interact effectively with clients, attorneys, court personnel, and community partners – often in high stress situations.
Must be able to effectively prioritize tasks, manage calendars, coordinate meetings, and process mail and legal documents with accuracy and attention to detail in a fast-paced legal environment.
Experience using case management systems such as Clio, maintaining accurate records, scheduling events, setting reminders, and ensuring timely communication across teams.
Ability to exercise discretion when handling sensitive legal and personal information, understands the importance of confidentiality in a public defense setting, and applies sound judgement in routing inquiries and documents.
Must be able to actively support attorneys, investigators, and administrative staff while contributing positively to cross-divisional efforts.
Ability to demonstrate cultural awareness and respect for diverse backgrounds, with the ability to provide Spanish interpretation and ensure equitable access to services for clients with varying language needs.

Responsibilities

Serve as the first point of contact by welcoming visitors, directing them to appropriate personnel or resources.
Answer and route phone calls, and implement call intake procedures.
Manage administrative and scheduling tasks using Clio, including updating contact information, creating events, setting reminders, monitoring attorney calendars and coordinating conference room use.
Process incoming mail and legal documents.
Support attorneys and staff.
Provide Spanish interpretation as needed.
Assist with special projects or additional duties as assigned.
Actively participate as a supportive team member by assisting co-workers, supervisors and related partners as needed.
Help to build strong working relationships with internal and external stakeholders through collaboration, cross-divisional involvement, and constructive problem-solving.
Foster a positive, respectful, and inclusive workplace culture that values diverse perspectives and upholds a discrimination and harassment free environment.