Receptionist

CenterWell • Jacksonville, FL

1d • Onsite

About The Position

Become a part of our caring community The Receptionist manages front desk operations and provides administrative support within a physician practice or center. You will ensure a welcoming experience for all patients and visitors and supports the medical team with routine administrative tasks under close guidance and established guidelines. You will report to the Center Administrator. About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Requirements

• 1+ year healthcare experience
• Excellent customer service and phone skills
• Effective multitasking in fast-paced settings
• Detail-oriented and organized
• Proficient in Microsoft Office

Nice To Haves

• 1+ years value-based care experience
• Medical terminology knowledge
• EMR systems experience
• Bilingual: English & Spanish

Responsibilities

• Greet patients and visitors in person and by phone
• Manage patient appointments and coordinate with medical staff
• Update patient records in EMR and CRM systems
• Process billing, update accounts, and collect copayments
• Answer calls, respond to inquiries, and provide information
• Maintain a clean and organized reception area
• Support office tasks such as ordering supplies and arranging couriers
• Make decisions within established guidelines
• Use your skills to make an impact

Benefits

• medical benefits
• dental benefits
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term disability
• long-term disability
• life insurance
• bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed