Receptionist - Pinellas Clinic

Humane Society Brand • Tampa, FL

3d • Onsite

About The Position

Serves as initial contact for all callers and visitors to Animal Clinic at the Humane Society of Tampa Bay in Pinellas, which will be opening September 1st! This position is the first impression a current or potential client sees or hears. This is a full-time position (40 hrs a week).

Requirements

• Must be well-organized and able to multi-task
• Must be able to lift 50lbs+

Nice To Haves

• Past experience working with animals preferred.

Responsibilities

• Provide superb customer service
• Provide a liaison between client, vet technicians and veterinarians.
• Maintain a professional attitude at all times
• Being attentive to client and pet needs
• Identify and work compassionately with clients in various emotional states
• Work patiently with distressed, frustrated or disgruntled clients
• Answer phone calls from clients
• Schedule appointments and schedule procedures
• Check-in clients
• Monitor client flow from check-in to discharge
• Monitor schedule and flow
• Client call backs
• Manage record requests between other hospitals and specialty practices
• Other duties assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed