Receptionist
MissionCare at Holyoke•Holyoke, MA
•Onsite
About The Position
MissionCare at Holyoke is seeking a full-time Receptionist for Monday through Friday, 3:00 p.m. to 11:30 p.m. The Receptionist greets visitors, answers telephone calls, and performs light clerical duties. The role also helps maintain resident and visitor sign-in procedures and serves as a gatekeeper for residents who do not have privileges to leave the facility.
Requirements
- At least one year of administrative assistant, reception, or clerical experience.
- Proficiency in English, including speaking, reading, and writing.
- Ability to manage multiple tasks and work with all disciplines in a challenging multicultural environment.
- Ability to relate to and work with ill, disabled, elderly, emotionally upset, and sometimes hostile people within the facility.
Nice To Haves
- Working knowledge of software such as Word, Outlook, and Excel; experience with these programs is preferred.
Responsibilities
- Maintain the sign-in/sign-out log and ensure visitors and residents sign in and out.
- Ensure residents without privileges do not leave the facility.
- Notify a supervisor when stepping away from the work area.
- Report known or suspected fraud or resident abuse to the Administrator.
- Answer telephones.
- Greet visitors and direct them to appropriate locations.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off, including vacation, personal, and sick time
- 401(k) retirement program
- Collaborative work environment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
