Receptionist AL

PruittHealth•Winston-Salem, NC

1d•Onsite

About The Position

The Receptionist performs the day-to-day administrative, secretarial, and receptionist functions of the facility in accordance with established procedures and as directed by the Office Supervisor. This role involves managing communications, maintaining confidentiality, and supporting residents, families, and staff.

Requirements

High school diploma or equivalent
At least six (6) months experience in payroll, insurance and/or clerical position.

Nice To Haves

Two (2) years of experience in a payroll, insurance and/or clerical position.
Courses in payroll, bookkeeping, office procedures, and other related subjects.

Responsibilities

Answers incoming telephone calls and directs them to the appropriate person or department.
Maintains confidentiality of all personnel information in accordance with the Privacy Act and facility policies.
Types documents, reports, and letters accurately at a speed of at least 50 words per minute.
Remains at repetitive tasks for extended periods while completing paperwork.
Recognizes, responds to, and reports resident emergency situations immediately.
Maintains strict confidentiality of all facility data.
Communicates with and supports residents, families, visitors, etc.
Maintains privacy of records, conditions, and other information relating to residents, employees, and the facility.
Performs assigned tasks in accordance with policies and procedures and as instructed by the Administrator.
Notifies supervisor of pending absence or tardiness within the timeframe described in the personnel handbook.
Operates copier, office machines, and computer as directed.
Prepares and mails statements in accordance with established billing procedures.
Assists in preparing time cards and distributing payroll checks.
Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
Greets visitors, guests, residents, sales people, and others, and monitors or reports suspicious persons or situations to the Administrator.
Receives, sorts, and distributes mail as directed.
Refers difficult and conflicting interactions or situations to the Administrator or appropriate department head.
Conducts annual salary and wage surveys and reports findings to the Administrator.
Assists in reporting complaints and grievances from residents, families, visitors, and partners.
Assists with completing forms and reports that are not considered essential functions.
Assists with supply inventory.