Receptionist

Quail Park•Lynnwood, WA

1d•Onsite

About The Position

Quail Park of Lynnwood is seeking a Receptionist to deliver a professional and welcoming first impression to all visitors, guests, and current and potential residents. The ideal candidate will have excellent customer service and communication skills, and a basic understanding of administrative and clerical procedures and tasks. This role requires the ability to multi-task with an emphasis on customer service in a busy environment. This is a Part-Time position, 20-30 hours per week, with the potential need to work weekends and/or evenings.

Requirements

At least 1 year experience working as a receptionist preferred
Previous experience working with seniors preferred
Proficient in Microsoft Office Suite
Excellent written and verbal communication skills
Reliable and consistent attendance
Professional, courteous and patient
Strong ability to multi-task and thrive in a busy environment
Must maintain current CPR/First Aid credentials

Responsibilities

Welcome guests, employees, and clients who arrive at the community and direct/assist accordingly
Assist residents with questions and concerns
Answer all phone calls promptly and address caller questions in a courteous and professional manner
Take accurate and thorough telephone messages and connect caller with appropriate staff member
Create a positive first impression of the community by maintaining a neat and tidy reception area and presenting self in a professional manner
Respond to emergency calls from residents and alerts appropriate care staff in a timely manner
Send out and receive mail, documents, supplies and packages
Maintain office supplies and reorder as necessary
Manage schedules of staff as needed and schedule appointments as required