Receptionist

First American•Citrus Heights, CA

2d•Onsite

About The Position

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. Greet and direct visitors in office. Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Typically an entry level position. Tasks are typically repetitive as employee gains skills and experience.

Requirements

Knowledge of Microsoft Office applications
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees
Responds promptly to customer needs; responds to requests for service and assistance; meets commitments

Nice To Haves

Experience dealing with the general public or office environment preferred

Responsibilities

Greets and directs visitors in office.
Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
Monitors visitor access and issues passes when required, may update appointment calendars
May order, receive and maintain office supplies and equipment
May receive, sort and route mail
May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages