Receptionist/ Ardmore

Oklahoma Heart Hospital•Ardmore, OK

1d•Onsite

About The Position

Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we’re shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Requirements

High school diploma or equivalent required.
One (1) plus year of medical office experience preferred.

Responsibilities

Provides exceptional customer service by assisting patients throughout the check-in and check-out process while ensuring accurate registration, scheduling, insurance verification, and payment collection.
Greet patients and complete the check-in and check-out process.
Verify insurance eligibility and benefits and obtain required prior authorizations.
Collect co-pays, deductibles, co-insurance, and other patient payments.
Schedule follow-up appointments and coordinate referrals as needed.
Ensure all registration, consent, and clinical paperwork is completed accurately.
Update and maintain accurate patient demographic and insurance information.
Route patient charts and documentation to the appropriate clinical staff.
Serve as a liaison between patients, providers, and clinical support staff to facilitate efficient patient flow.
Provide courteous, professional customer service while maintaining patient confidentiality.