Receptionist Weekends
HMG Healthcare LLC•De Soto, TX
•Onsite
About The Position
A Long-Term Care (LTC) Receptionist acts as the primary point of contact, ensuring a welcoming environment while managing high-volume calls, visitor check-ins, and administrative tasks in a skilled nursing or assisted living facility. They maintain front desk security, support staff with clerical duties, and uphold resident confidentiality.
Requirements
- High school diploma or GED required.
- 0–2 years of reception or customer service experience (healthcare environment preferred).
- Strong communication, proficiency in Microsoft Office, and ability to manage multi-line phone systems.
- Exceptional patience, empathy, a professional demeanor, and a positive, calm personality.
Responsibilities
- Greet visitors, family members, and staff warmly, ensuring they feel welcomed and supported. Monitor visitor logs and enforce security protocols.
- Answer multi-line phone systems, take messages, and direct calls to appropriate staff efficiently.
- Assist with office tasks including filing, data entry, sorting mail, and operating office equipment.
- Coordinate with departments on admissions, maintain resident rosters, and assist with staff paging.
- Adhere to HIPAA regulations, patient confidentiality policies, and the Resident’s Bill of Rights.
Benefits
- Health, dental, and vision insurance
- Paid time off
- Retirement plans (401k)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
