Receptionist

Richard Harris Law Firm•Reno, NV

6d•Onsite

About The Position

The Receptionist serves as the first point of contact for the firm, creating a welcoming, and professional experience for clients, visitors, and callers. This role requires excellent communication skills, a calm and empathetic demeanor, and the ability to manage a high-volume, fast-paced front office while supporting multiple departments with administrative tasks.

Requirements

High school diploma or equivalent required.
1+ years of experience in receptionist, front desk, or customer service role; professional office experience strongly preferred.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
Experience with multi-line phone system.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.

Responsibilities

Greeting clients and visitors warmly and professionally upon arrival; notify appropriate staff of the arrivals.
Answer, screen, and route incoming calls promptly and courteously across a multi-line phone system.
Maintain the reception area, ensuring it is clean, organized, and presentable at all times.
Receive, sort, and distribute incoming mail and deliveries on a daily basis; prepare outgoing mail and shipments as needed.
Provide general administrative support, including data entry, filing scanning, and document preparation.
Maintain accurate visitor and call logs as needed.
Assist with new client intake support, including collecting basic information and directing inquiries to the appropriate department.
Monitor and assist with ordering front office and break room supplies.
Support attorneys and staff with overflow administrative tasks as needed.
Maintain strict confidentiality regarding client and case information.
Perform other duties as assigned.