Receptionist (Full-Time)
About The Position
PARC Retirement Living is an award-winning developer and operator of independent senior-living communities. We’re seeking a Receptionist to join our PARC Resident Services team in Oceana PARC. PARC communities are home to active seniors; inspiring spaces where aging adults come to live well and engage with a vibrant community of like-minded people. PARC gives residents the freedom to live independently, while nurturing their physical and mental well-being. As Receptionist, you are the communication hub of the community – and on the frontline of communicating our values to residents and families.
Requirements
- You have a Grade 12 education or equivalent, and at least two years of reception experience in a similar environment, with a strong focus on customer service.
- You’re consistently professional and courteous; able to interact tactfully with individuals from diverse backgrounds.
- You handle high-stress situations calmly, and are comfortable managing competing priorities in a fast-paced environment.
- You have exceptionally strong computer skills, including Microsoft Word, Excel, Outlook and Publisher.
- You have current First Aid and CPR certifications, along with WHMIS.
- You understand and respect the needs of seniors, their families, and the professionals engaged in their care.
Nice To Haves
- Knowledge of other accounting, publishing and graphics software, such as Canva, would be an asset, too.
- FOODSAFE is an asset, as well.
Responsibilities
- Creating a warm and welcoming atmosphere by greeting residents and visitors.
- Performing a variety of administrative and support services in a professional, courteous, efficient and organized manner.
- Answering phone calls and responding to requests from residents and visitors – along with other reception duties such as answering resident inquiries, receiving deliveries and organizing service requests.
- Managing the residence driver’s schedule and handling any booking conflicts.
- Scanning payable invoices and submitting them to appropriate managers for approval.
- Responding to emergency calls and assisting with security issues.
- Assisting with recreation programs and events.
- Supporting Food Service, Housekeeping and other departments as requested.
Benefits
- Meaningful work.
- A true living wage. PARC is a Living Wage Certified Employer!
- Refreshments while you work. PARC’s chef-prepared cuisine rivals the best in BC, and we offer subsidized daily meals and beverages to employees.
- Flexible hours and location. We’re open to scheduling when and where it works for you – with guaranteed shifts every week. PARC has five great locations across the Lower Mainland.
- A supportive, diverse team and training opportunities.
- Extended Health, Vision, Dental, Life, AD&D and Disability Insurance, plus an Employee Assistance Program (EAP), to help protect your health, family and way of life.
- Birthdays off with pay.
- Parental top-ups.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
