Receptionist

South University•Savannah, GA

16h•Onsite

About The Position

The successful candidate will be responsible for answering all switchboard phone calls, greeting and directing visitors in a friendly and customer focused manner and providing administrative support for the enrollment processes. Incumbent must assure that the South University philosophy is considered in carrying out all duties and responsibilities. This philosophy includes the provision of quality services to clients; development, growth, involvement, and recognition of employees; application of sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.

Requirements

High school diploma or GED required.
Experience with a multiple line busy switchboard.
Strong communication skills.
Strong customer service and organizational skills.
Basic computer literacy and ability to type a minimum of 30 words per minute.
Professional telephone manner.
Ability to interact effectively as a member of a team and work collaboratively with other departments.
Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests.
Ability to manage multiple tasks and work under pressure.
Must be flexible and willing to assist with various clerical functions.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Answering incoming calls.
Routing calls promptly and correctly to the proper staff person or voicemail, correctly and politely taking messages when necessary.
Greeting visitors in a friendly, welcoming and professional manner.
Ensuring campus visitors sign in, receive parking authorization, name tags, and receive escort to the individual assisting them.
Supporting the enrollment processes with tasks such as ordering and student transcripts, verifying transcripts are received and processed, and conducting student verifications.
Assisting as necessary with planning and execution of special admission events.
Maintaining appointment calendar for admissions, financial aid and academic counseling; assisting with confirming appointments and rescheduling as needed.
Inventorying and maintaining marketing materials and promotional items.
Assisting with data entry, scanning documents, e-mailing processing requests and follow up, copying, printing and special projects as needed.
Assisting with the execution of direct mail and bulk mail projects.
Performing any other duties as needed.