Receptionist

Axiom Care•Apache Junction, AZ

25d•Onsite

About The Position

The Medical Office Receptionist will answer phone, greet patients, and coordinate with facility staff to move patients through a pre-determined schedule of intake events at facility.

Requirements

Personality and demeanor to deal with the public and assist ill or distraught patients.
Basic office skills such as typing and filing.
Type at least 30 words per minute.
Good organizational skills.
High school graduate or equivalent required.

Nice To Haves

Graduate of a certified medical office training course preferred.

Responsibilities

Welcomes patients and visitors to the facility by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
Answer incoming calls and keep accurate log of all phone calls. Transfer calls to appropriate staff as necessary.
Assists ill or distraught patients as necessary. Telephones transportation team or family members when necessary for transportation.
Maintains reception area in a neat and orderly condition.
Assists patients with insurance papers and billing questions.
Opens and sorts office mail. Delivers outgoing mail to the post office at end of day.
Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
Complete various clerical and reporting duties as necessary.
Take temperature of all incoming staff and visitors and record in a log.
Assist with patient intake process as needed, include property inventory, patient orientation, and EMR onboarding.
Other duties as assigned by management.