Receptionist

Lifepoint Health • Raleigh, NC

2h • Onsite

About The Position

At Triangle Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury.

Requirements

• CPR and CPI certified within 30 days of employment

Nice To Haves

• High School Graduate or equivalent preferred.
• Previous clerical and customer service experience preferred
• Valid driver’s license preferred

Responsibilities

• Greet patients and guests upon arrival and ensure their comfort.
• Demonstrates excellent guest relations in communication and cooperation, assists patients, licensed practitioners, co-workers and visitors in a prompt and courteous manner.
• Records and routes telephone and in-person messages accurately, completely, and promptly.
• Maintains an accurate record of visitors each day, personal belongings dropped off, visitation logs, etc.
• Demonstrates thorough knowledge of hospital emergency code response procedures with ability to call codes through the speaker system in a correct and audible manner.
• Offers assistance to the Business Development/Community Relations Department with respect to special projects and community involvement.
• Greeting guests and receiving calls, determining the nature of their business and directing them to the appropriate staff.
• Demonstrates excellent customer service skills.
• Able to perform a wide variety of clerical duties such as typing, filing, copying, message taking or other duties as assigned.
• Facilitates follow of information through the hospital while adhering to HIPAA guidelines.
• Works closely with the Business Development and Assessment departments in the patient assessment and admission process.
• Must be competent in obtaining patient vitals when asked by Assessment Department.

Benefits

• Affordable medical, dental and vision plans provided to meet the needs of full-time employees and their families
• Competitive Paid Time Off
• Tuition reimbursement, continuing education opportunities and apprenticeship programs for eligible employees
• 401(K) retirement plans
• Flexible spending and health savings accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED